Privacy Policy

Who we are

Our website address is: https://www.studio-neo.co.uk.

What personal data we collect and why we collect it

If you make an enquiry we will ask for the basic information such as Name, email, telephone and your nature of enquiry so that we can answer your enquiry quickly and effectively

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact forms

All our contact forms are secure and we only request basic information in order to answer your enquiry

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use google analytics to track visits to this website which helps us to determine what pages are being seen and why and improve them, we don’t partake or have any interest in demographics or user profiling for marketing purposes etc.

Who we share your data with

We have a strict policy of not sharing our data with any 3rd parties, we do hold the right though if we were selling the business to include any client data in a business sale.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Studo Neo
3 Bridgewater street,
Lymm,
Cheshire
WA13 0AB

Additional information

How we protect your data

All our data is stored securely on password protected devices which only key members of the team have access to or secure cabinets

What data breach procedures we have in place

We review on a regular basis our plans for any possible data breaches and these are brought to the attention of the founder of the business

What third parties we receive data from

We don’t as a rule receive data from any 3rd parties, you may however post something on our social media channels.